Paddock Shop
Built for the shops behind the machines.
Who it's forFor independent shops: owners, service advisors and technicians
Paddock Shop is for the business that fixes cars: the owner, the service advisor at the counter and the techs in the bays. Requests come in organized, the board shows every car in the building, and every job ends with a record the customer keeps.
Walk a job through the shop.
Real screens from Paddock Shop, in a sample shop. Use the steps or the arrows, or open your own sample shop.
The day at a glance: who is deciding on an estimate, what's blocked, what's ready, new service requests and who's arriving.
Screens are from the real apps, filled with sample data: the people, cars, shop, hours and tasks are made up. Car photo: Charles from Port Chester, NY, CC BY 2.0.
Your bays, your techs, your customers.
- Requests that read like a good write-up
Customer-reported symptoms, requested work and the car's own record arrive separated, so the advisor isn't re-asking at the counter.
- A board the whole shop can read
New requests, booked cars, cars in the bays and cars ready for pickup, with the tech on each one.
- Approval before work, every time
A request never authorizes repairs or charges. The estimate goes to the customer, and their approval is on the record.
- Records your customers keep
Every finished job ends with a clean record for the customer, with recommended work kept apart from work done.
Works with Paddock Garage.
Paddock Shop runs your shop on its own. If a customer also uses Paddock Garage, the two can connect.
- Requests with the full picture
Their service request arrives with the car's details and only the parts and history they chose to share.
- Records that land where they belong
The finished job can go back into their own service history, signed by your shop.
- Optional on both sides
Customers without Paddock Garage get the same service. Connecting is a convenience, never a requirement.
The owner writes up what the car needs, picks which parts and history to share, and sends it to their shop from Paddock Garage.
Demo with made-up sample data. Connecting is optional: each product works on its own.
Run a shop? Help shape it.
Paddock Shop is a working prototype on sample data. We're looking for a few independent shops to try it and tell us what's missing.
Paddock Shop early access
Tell us your shop's name and we'll reach out to set up a walkthrough.